Please note that shop opening times may vary until further notice.

Please call 020 8960 5272 or check our Facebook Page for up to date information.

Kensal Rise

79 Chamberlayne Road NW10 3ND
020 8968 2179
Opening hours:

Monday to Saturday 10:30am – 6pm
Sunday 11am – 5pm

Queens Park

63 Salusbury Road NW6 6NJ
020 7062 5066
Opening hours:

Monday to Saturday 10:30am – 6pm
Sunday 11am – 5pm


76 Willesden High Road NW10 2PU 020
8451 9765
Opening hours:

Monday to Saturday 10:30am – 6pm
Sunday 11am – 5pm


Please note that during this time, our capacity to accept donations is determined by the safety to our customers, volunteers and staff. Please check our Facebook Page for up to date information.

We are always grateful for your donations. And we will always take in whatever you bring to one of our shops when we are open.

If you have a substantial donation and you would like it to be collected please call or email us using these contact details:

020 8960 5272  info@peacefulsolutions.org.uk

Please bear in mind that collections cost us £20 per hour plus the cost of disposing of unsaleable items so we will need to discuss the quality and quantity of your donations.


Gift Aid is a scheme that allows charities to reclaim tax on a donation made by a UK taxpayer, which means your donations will be worth 25% more to us at no extra cost to you. If you Gift Aid your donated goods, we can claim back from the government 25p for every £1 from the proceeds of the sale of your items.

This additional income really does make a big difference, so please don’t forget to Gift Aid donations if you are a UK taxpayer. It’s easy to do. And our staff will probably ask you if you want to.


What we do

The Centre for Peaceful Solutions (CPS) is a registered charity with a track record in using The Dialogue Road Map (DRM) to reduce conflict and violence.

CPS establishes projects that change attitudes to conflict and help to resolve disputes peacefully within families, communities and organisations. It can be used in many situations from violent crime retaliations to family disagreements, from workplace challenges to neighbour disputes.

Our areas of work

“The Centre for Peaceful Solutions worked to encourage people to dialogue out of conflict rather than stab or shoot each other.”Bethan West, United Nations Representative & Community Safety Consultant

The importance of our charity shops, donors, volunteers and customers

We do not receive any government funding for our work. By generating our own funding we can maintain our independence and avoid becoming agents of our contractors.

We chose the charity shop business as it creates employment and plugs us into the local community. A small charity like ours does not have a significant budget for marketing and we often go unseen because our work is discreet. Who wants to publicly admit that they have an issue with violence?

Charities have a very special concession for the sale of donated goods which means they are not subject to tax. This means that profits are donated to the charity. There is also a concession on Business Rates and the possibility for UK taxpayers to GiftAid their donation which brings in an extra 25p on each £.

However, a charity shop has all the usual overheads of running a business including rent, salaries, repairs, health and safety, insurance, utilities and setting up a shop requires investment in rent deposit, shop fit out and recruitment. This means we have to regulate our pricing in order to meet the overheads and provide benefit to the charity. Without benefit to the charity the shops would not exist.

A charity shop also has the monumental task of sorting donations which is only achieved through people power which is why we need volunteers.

For comparison, a healthy profit margin in the retail sector and for small business is around 10 to 15%. We generally manage to maintain around 15% to 20% because some of the work is carried out by volunteers. These profits go to the charity which also has salary and overheads to pay and without this funding we could not sustain our work. We also hold occasional fundraisers and seek grants from donors and trusts who are interested in our work.


We want you to have a great experience of our shops whether you are donating, buying or volunteering. If you have a less than pleasant experience, we always want to hear from you on these contact details

020 8960 5272 info@peacefulsolutions.org.uk